Now Sapphire Riviera Cancun

Your Metal Maya vacation package includes all of the concerts, MM events and activities, your luxury suite accommodations and resort amenities, all you can eat and drink, and everything that Now Sapphire has to offer!

For a complete list of everything that is included in the price, CLICK HERE!

You can place a reservation by logging into your ASK4 Reservation account or by clicking the “BOOK NOW” button in the menu bar for this website!

In order to reserve your room for Metal Maya, you will need an ASK4 Reservations User Name. If you have attended any other ASK4 Entertainment produced events, you should already have an ASK4 User Name, which can be retrieved by clicking here, or by contacting a reservations specialist at 888-402-ASK4 (2754) or metalmaya@ask4ent.com.

If you are a first time guest, you will be able to register your ASK4 User Name at the time of booking, or you can create your ASK4 Reservations Account at any time by clicking here.

Before you proceed to booking, make sure you have the following information for all persons staying in your room:

Full Legal Name (no nicknames)
Date of Birth
Address
Citizenship
Phone Number
Email Address
Any special dietary or medical needs

Multiple Credit Card Payments: If will be paying for your room with multiple credit cards, you will need to have all of the credit card numbers (with expiration date and the card’s verification code/number) as well as the billing name and billing addresses for each card.

Click here for more information own How To Reserve Your Room.

We accept most major credit cards including Visa, Mastercard, American Express and Discover.

We only accept third party credit card payments (from a person not attending the event) when a Third Party Credit Card Authorization Form is signed by the card holder. If you are paying with a Third Party Credit Card, please click this link to complete our credit card authorization form. Please return to us within 48 hours of booking. CLICK HERE to download and complete a Third Party Credit Card Authorization Form.

$250 per person deposit is due at the time of booking for all Tropical, Premium Tropical, Ocean-Front, and Premium Beach-Front ($500 deposit due for Single occupancy bookings)

$500 per person deposit is due at the time of booking for Presidential Suites ($1,000 deposit due for Single occupancy bookings)

Once you have paid your initial deposit, your subsequent monthly payments will be automatically charged to the card you have on file in your ASK4 Reservations account, on the 15th day of each month.

Monthly payments begin processing on May 15, 2017, with final balance payments processing on September 15, 2017.

ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE.. There are NO exceptions to this policy. 

We strongly recommend the purchase of Travel Insurance.

All cancellation requests must be submitted in writing via email to metalmaya@ask4ent.com

ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE.. There are NO exceptions to this policy. 

We strongly recommend the purchase of Travel Insurance.

All cancellation requests must be submitted in writing via email to metalmaya@ask4ent.com

ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE.. There are NO exceptions to this policy.

Therefore, we highly recommend the purchase of travel insurance from Travel Guard Travel Insurance to protect you against financial loss due non-refundable costs and fees due to unexpected cancellations and travel emergencies.  Click here for complete info!

Metal Maya believes that the fun and excitement of cruising should be able to be enjoyed by everyone!  In order to assist you with any special requirements you may have, please call us at 888-402-2754 in order to book an ADA room over the phone, as they are not available to book online.